Created on January 8, 2020
Can't login to microsoft account on minecraft: windows 10 edition
I just got minecraft for windows 10 yesterday, and i try to log in to collect the items in my starter pack. Every time i click to log in though, there's an error message that pops up saying "Failed to login. We tried to sign you into your microsoft account, but something went wrong." and there's a "close" button at the bottom. I just want a way to sign in so that i can get my stuff. Also, would i be able to sign in with an account that didn't buy the game? Or is it mine now and i can sign in with whatever account? Thank you for your help :))
Reply
I have the same question (278)
Subscribe
Replied on January 9, 2020
Hi Trash-Fire,
My name is Marc, thanks for participating in the Microsoft Community, I'm an Independent Advisor and I'll be glad to help you today.
Try the following, these steps have helped other users with this same problem, I hope they work for you too.
1.- Uninstall the game
2.- Reset the Microsoft Store application
Press the Windows key + I >> Settings >> Applications >> Microsoft Store >> Advanced options >> Reset
3.- Restart the computer, then reinstall the game, and try the session again, if it does not work check the steps of the following link.
Fix problems with apps from Microsoft Store
https://support.microsoft.com/en-us/help/402749...
Let me know if you have something else that I can help you with, I'd be happy to help.
Have a nice day
Regards,
Marc M.
My name is Marc, thanks for participating in the Microsoft Community, I'm an Independent Advisor and I'll be glad to help you today.
Try the following, these steps have helped other users with this same problem, I hope they work for you too.
1.- Uninstall the game
2.- Reset the Microsoft Store application
Press the Windows key + I >> Settings >> Applications >> Microsoft Store >> Advanced options >> Reset
3.- Restart the computer, then reinstall the game, and try the session again, if it does not work check the steps of the following link.
Fix problems with apps from Microsoft Store
https://support.microsoft.com/en-us/help/402749...
Let me know if you have something else that I can help you with, I'd be happy to help.
Have a nice day
Regards,
Marc M.
Reply